> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zavu.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Escalate a rejected URL

> Request manual review of a rejected URL. Only URLs in 'rejected' status can be escalated; the status then moves to 'escalated'.



## OpenAPI

````yaml /openapi.json post /v1/urls/{urlId}/escalate
openapi: 3.0.3
info:
  title: Zavu Unified Messaging Layer API
  version: 0.2.0
  description: >
    Unified multi-channel messaging API for Zavu.


    Supported channels:

    - **SMS**: Simple text messages

    - **WhatsApp**: Rich messaging with media, buttons, lists, CTA URL buttons,
    and templates

    - **Telegram**: Bot messaging with text, media, and interactive elements

    - **Email**: Transactional emails via Amazon SES


    Design goals:

    - Simple `send()` entrypoint for developers

    - Project-level authentication via Bearer token

    - Support for all WhatsApp message types (text, image, video, audio,
    document, sticker, location, contact, buttons, list, cta_url, reaction,
    template)

    - If a non-text message type is sent, WhatsApp channel is used automatically

    - 24-hour WhatsApp conversation window enforcement

    - Universal `to` field accepts phone numbers (E.164), email addresses, or
    numeric chat IDs (Telegram/Instagram/Messenger)
servers:
  - url: https://api.zavu.dev
security:
  - bearerAuth: []
paths:
  /v1/urls/{urlId}/escalate:
    post:
      tags:
        - URL Verification
      summary: Escalate a rejected URL
      description: >-
        Request manual review of a rejected URL. Only URLs in 'rejected' status
        can be escalated; the status then moves to 'escalated'.
      operationId: escalateUrl
      parameters:
        - $ref: '#/components/parameters/UrlIdParam'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - reason
              properties:
                reason:
                  type: string
                  minLength: 10
                  maxLength: 1000
                  description: Why the URL should be reviewed manually.
            example:
              reason: This is our official landing page and was rejected in error.
      responses:
        '200':
          description: URL escalated for manual review.
          content:
            application/json:
              schema:
                type: object
                required:
                  - url
                  - message
                properties:
                  url:
                    $ref: '#/components/schemas/VerifiedUrl'
                  message:
                    type: string
        '400':
          description: >-
            Only rejected URLs can be escalated, or the URL is already
            escalated.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: URL not found.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
      security:
        - bearerAuth: []
components:
  parameters:
    UrlIdParam:
      name: urlId
      in: path
      required: true
      schema:
        type: string
  schemas:
    VerifiedUrl:
      type: object
      required:
        - id
        - url
        - domain
        - status
        - createdAt
      properties:
        id:
          type: string
          example: url_abc123
        url:
          type: string
          description: The verified URL.
          example: https://example.com/page
        domain:
          type: string
          description: Domain extracted from the URL.
          example: example.com
        status:
          $ref: '#/components/schemas/VerifiedUrlStatus'
        approvalType:
          $ref: '#/components/schemas/VerifiedUrlApprovalType'
        createdAt:
          type: string
          format: date-time
        updatedAt:
          type: string
          format: date-time
    Error:
      type: object
      required:
        - code
        - message
      properties:
        code:
          type: string
          example: invalid_request
        message:
          type: string
          example: Phone number is invalid
        details:
          type: object
          additionalProperties: true
    VerifiedUrlStatus:
      type: string
      description: Status of a verified URL.
      enum:
        - pending
        - approved
        - rejected
        - escalated
        - malicious
    VerifiedUrlApprovalType:
      type: string
      description: How the URL was approved or rejected.
      enum:
        - manual
        - auto_web_risk
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT

````