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URL verification ensures that links in your SMS and email messages are safe and compliant. All URLs in SMS and email messages must be verified before the message can be sent.

Why URL Verification?

Carriers and email providers actively filter messages containing malicious or suspicious links. URL verification helps you:
  • Prevent delivery failures - Messages with unverified or blocked URLs won’t be delivered
  • Protect your reputation - Avoid being flagged as a spam sender
  • Ensure compliance - Meet carrier requirements for SMS messaging
  • Block malicious links - Automatic detection of phishing and malware sites

How It Works

1

Extract URLs

When you send a message, Zavu extracts all URLs from the content
2

Check Verification Status

Each URL is checked against your verified URLs list
3

Automatic Verification

New URLs are automatically verified against Google Web Risk API
4

Delivery Decision

Safe URLs are approved; malicious URLs block the message

URL Verification Status

Pre-Verifying URLs

Submit URLs for verification before using them in messages:

Approved Response

Blocked URLs

URL Shorteners

URL shorteners are always blocked because they hide the destination URL:
URL shorteners like bit.ly, t.co, goo.gl, tinyurl, and ow.ly are not allowed. Always use the full destination URL in your messages.

Malicious URLs

URLs flagged by Google Web Risk as malicious are automatically blocked:
Attempts to send messages with malicious URLs are logged and may result in account review for repeated violations.

Listing Verified URLs

View all URLs that have been verified for your project:

Response

Getting URL Details

Automatic Verification in Messages

When you send a message with URLs, Zavu automatically extracts and verifies them:

Message Status: pending_url_verification

If a message contains an unverified URL that requires manual review:
Pre-verify URLs before sending campaigns to avoid delivery delays. Submit all your marketing URLs when setting up a new campaign.

Best Practices

Use Your Own Domain

Register and verify your own domains for consistent delivery

Avoid Shorteners

Always use full URLs instead of shortening services

Pre-Verify Campaign URLs

Verify all URLs before launching broadcast campaigns

Use HTTPS

Always use HTTPS URLs for better security and trust

Domain-Level Verification

Once a URL is verified, subsequent URLs from the same domain are typically verified faster:

Complete Example

Troubleshooting

URL Rejected

If your URL is rejected:
  1. Check that it’s not a URL shortener
  2. Ensure the URL is accessible (not 404)
  3. Verify the domain has valid SSL
  4. Contact support if you believe it’s a false positive

Message Stuck in pending_url_verification

  1. Submit the URL manually using POST /v1/urls
  2. Wait for verification (usually seconds)
  3. The message will be released once approved

Malicious URL Detection

If your legitimate URL is flagged as malicious:
  1. Check Google Safe Browsing for your domain
  2. Resolve any security issues on your site
  3. Request a review from Google
  4. Contact Zavu support with the resolution details