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Brand Registration

A Brand represents your business entity in the 10DLC ecosystem. It’s the first step to sending compliant SMS messages in the United States.

Prerequisites

Before registering your brand, complete these steps:
  1. KYC Verification - Complete identity verification in your Dashboard
  2. Business Information Ready - Have your company details available

Required Information

You’ll need to provide:
Ensure your company information matches official records. Discrepancies can delay approval.

How to Register

Via Dashboard

  1. Navigate to ComplianceVerify in your Dashboard
  2. Complete KYC verification if not already done
  3. Click Register 10DLC Brand
  4. Fill in your business information
  5. Review and submit

Via API

Create a brand in draft status, then submit it for review:

Cost

  • $35 USD (one-time fee, charged from your account balance)
The 35feecoversbothbrandregistration(35 fee covers both brand registration (15) and campaign registration (~$20) upfront. Ensure you have sufficient balance before submitting.

Approval Process

After submission, your brand goes through vetting:

Status Meanings

What Happens During Review?

The Campaign Registry (TCR) verifies:
  • Business legitimacy and registration
  • Website content and ownership
  • Industry classification
  • Compliance history

Trust Scores

Upon approval, your brand receives a Trust Score that determines your messaging limits:
Trust scores can improve over time with good messaging practices and additional vetting.

If Rejected

If your brand is rejected:
  1. Review the rejection reason provided
  2. Correct any issues with your business information
  3. Contact support if you believe the rejection was in error
  4. Resubmit with accurate information
Common rejection reasons:
  • Mismatched business information
  • Website not accessible or incomplete
  • Industry not supported for A2P messaging

Next Steps

Once your brand is approved:

Create a Campaign

Register your messaging use case

10DLC Overview

Review the full process