Messenger Setup

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Prerequisites

• A Facebook Page (personal profiles cannot be connected)
• Admin access to that Page

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Step 1: Open Messenger Setup

1. Go to Senders in your Zavu dashboard
2. Select your sender or create a new one
3. In the Channels tab, click Add next to Messenger

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Step 2: Connect with Meta

1. Click Connect with Meta
2. Log in with the Facebook account that manages your Page
3. Grant the requested permissions (Page messaging and Page access)
4. Select the Facebook Page you want to connect
5. Click Save

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Step 3: Webhooks (Automatic)

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Testing the Connection

1. Open your Facebook Page (or a Marketplace listing on that Page)
2. From another Facebook account, send a message to the Page
3. Check your Zavu Inbox — the conversation appears with the sender’s user ID
4. Reply from the Inbox or via the API:

const result = await zavu.messages.send({
  to: "24025631120151183", // User ID from the inbound message
  text: "Thanks for reaching out!",
  channel: "messenger",
});

result = zavu.messages.send(
    to="24025631120151183",  # User ID from the inbound message
    text="Thanks for reaching out!",
    channel="messenger"
)

curl -X POST https://api.zavu.dev/v1/messages \
  -H "Authorization: Bearer $ZAVU_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "24025631120151183",
    "text": "Thanks for reaching out!",
    "channel": "messenger"
  }'

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Marketplace Chats

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Auto-Reply with AI Agents

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Troubleshooting