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10DLC for Sub-Accounts

If you use sub-accounts to manage multiple clients, each client that sends SMS in the United States needs their own 10DLC registration. Since each sub-account represents a different business with its own legal entity, they cannot share a single brand registration.

How It Works

Each sub-account (project) can independently register:
  • Its own Brand — with the client’s legal business information
  • Its own Campaigns — with the client’s specific messaging use cases
  • Its own Phone Numbers — assigned to the client’s approved campaigns

Prerequisites

  1. Active sub-account with an API key (create one)
  2. KYC verification completed for the parent account
  3. Client’s business information (legal name, EIN, address, website)

Step-by-Step Registration

Use the sub-account’s API key for all requests below. This ensures the brand and campaign are scoped to that specific sub-account.

1. Register the Client’s Brand

2. Submit Brand for Review

Wait 1-3 business days for brand verification. Check status:

3. Create a Campaign

Once the brand is verified:

4. Submit Campaign for Review

5. Assign Phone Numbers

After the campaign is approved, assign the sub-account’s phone numbers:

Managing via Dashboard

Team owners can also manage 10DLC registration for each sub-account through the dashboard:
  1. Navigate to the sub-account in your Dashboard
  2. Switch to the sub-account’s project context
  3. Go to Compliance10DLC
  4. Follow the standard registration flow

Cost

All 10DLC fees are charged from the parent team’s balance:
Each sub-account requires its own brand registration (35).Thefeecoversbothbrand(35). The fee covers both brand (15) and campaign (~$20) registration.

Best Practices

  • Register early — Brand and campaign approval can take up to 7 business days
  • Use accurate business info — Mismatches between the brand and official records cause rejections
  • One brand per sub-account — Each sub-account represents one business entity
  • Set credit limits — Use credit limits to control spending per sub-account

Next Steps

Sub-Accounts Overview

Learn about sub-accounts

10DLC Overview

Full 10DLC registration guide